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Mobile Services

Help with phone and mobile services.

Netia Mobile 5G is a mobile phone service operating on the Plus operator network. This gives Netia customers access to one of the most modern mobile networks in Poland, including 5G technology at no additional cost.

5G Network – Speed and Coverage

Netia's mobile services operate on Plus network infrastructure, which is the first 5G network in Poland built in the 2600 TDD band. This ensures the highest real throughput – up to 600 Mbps under optimal conditions.

  • 5G coverage reaches over 20 million residents of Poland,
  • Data transmission speeds up to 1 Gbps on mobile network,
  • Stable connection even in crowded places,
  • 5G available at no additional cost in all plans.

Available Tariff Plans

Netia offers three 5G mobile plans, each with unlimited calls, SMS and MMS in Poland:

SUPER 5G

30zł/mo

6 mo. 0 PLN with discounts

60 GB Internet in Poland
8.5 GB Internet in EU roaming
Unlimited calls, SMS and MMS

Basic plan with 60 GB data transfer in Poland and 8.5 GB in EU roaming. Ideal for people who use their phone mainly for communication and basic internet browsing.

VIP 5G

40zł/mo

6 mo. 0 PLN with discounts

100 GB Internet in Poland
11 GB Internet in EU roaming
Unlimited calls, SMS and MMS

Extended plan with 100 GB data transfer in Poland and 11 GB in EU roaming. Recommended for users actively using multimedia, streaming and social media.

GIGA 5G

60zł/mo

6 mo. 0 PLN with discounts

200 GB Internet in Poland
15 GB Internet in EU roaming
Unlimited calls, SMS and MMS

The largest package with 200 GB data transfer in Poland and 15 GB in EU roaming. Created for the most demanding users – ideal as a mobile entertainment center.

All plans include 6 months for 0 PLN with discounts, activation for 0 PLN and a 24-month contract.

What Does Each Plan Include?

Regardless of the chosen plan, each subscriber receives:

  • Unlimited calls to mobile and landline numbers in Poland,
  • Unlimited SMS and MMS messages in Poland,
  • Access to 5G network at no additional cost,
  • Wi-Fi Calling – calling via Wi-Fi network in areas with poor coverage,
  • VoLTE – highest quality voice calls via LTE network,
  • Roaming in the EU according to European regulations.

Promotions and Discounts

Netia offers attractive promotions for new customers:

  • 6 months for 0 PLN – after meeting promotion conditions,
  • E-invoice discount – 5 PLN monthly,
  • Marketing consent discount – 5 PLN monthly,
  • Additional discount when combining mobile services with fiber and television,
  • Option to purchase a phone in 0% installments.

Detailed promotion conditions are available in the offer terms.

Transfer Your Number to Netia

You can easily transfer your current phone number to Netia:

  1. Place an order for Netia mobile service,
  2. Provide your current phone number and operator details,
  3. Netia will handle the transfer formalities,
  4. You will receive a new SIM card and keep your existing number.

The number transfer process usually takes up to a few business days.

Bundle Packages – Save More

Combining mobile services with fiber internet and television provides additional benefits:

  • Lower total subscription price,
  • One invoice for all services,
  • Free access to Disney+ for the entire commitment period (with selected packages),
  • Option to spread the activation fee over installments.

Plan Comparison

Comparison of SUPER, VIP and GIGA tariff plans
FeatureSUPER 5GVIP 5GGIGA 5G
Internet in Poland60 GB100 GB200 GB
Internet in EU roaming8.5 GB11 GB15 GB
Price after promotion30/mo40/mo60/mo
Calls and SMS/MMSYes, unlimitedYes, unlimitedYes, unlimited